The facilitator asks the participants what type of communication do they find difficult to communicate and why? Also, what type of communication do they find easy to communicate and why?
After a round sharing of opinions and discussions the facilitator introduces the four types of communication highlighting their basic features as follows: - Verbal Communication is a type of oral communication where the sender shares his/her thoughts in the form of words. The tone of the speaker, the pitch and the quality of words play a crucial role in verbal communication.
- Nonverbal communication includes all the ways we communicate without words (Ivy & Wahl, 2014). In the literature it is supported that nonverbal type is a very important tool because it conveys thoughts, attitudes, perceptions and meaning. Nonverbal communication refers to vocal expression.
- Visual Communication is the type of communication which refers to the use of signboards, displays, hoardings, banners, maps etc.
- Written Communication refers to the use of letters, circulars, manuals, telegrams, memos, emails, reports etc. to send messages to others.
Once the above features are well understood by everyone, then the facilitator invites the participants to make pairs and match their difficulties and preferences regarding communication into the above four types of communication using their own comments. |